A while ago I had contacted your company about purchasing a smoker.
After, looking around i decided to purchase from another vendor. For, a few reasons. 1st, This vendors smoker was about $800 cheaper. 2nd, he is a lot closer, so it was easier to pick-up. Needless to say that has been the worst mistake of my life (like pulling a tooth). Don’t get me wrong, the smoker if fine. But, the customer service is by far the worst I have ever dealt with in my life.
I, in the process of starting a catering bus. And the next will differently be a Lang.
Sorry to hear about your mistake in purchasing from another vendor and company.
But we are happy to hear that you will be buying a Lang from us this next time.
And we promise you will be glad you did. There is no better value than buying factory direct.